Matthew T Grant

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Tall Guy. Glasses.

Unions, Business and the State

I listened to this episode of the Diane Rehm Show last night and became increasingly depressed about China’s human rights record.

While already long aware of China’s ongoing crackdown on Falun Gong adherents and artists like Ai Weiwei (where is he?), and, frankly, not having very high hopes for the defense of human or civil rights in authoritarian states in any case, I was nevertheless especially disheartened to learn of the supposedly communist state’s brutality directed at labor activists. As one of the guests pointed out, workers do not have the right to strike or even organize independent unions in China and any attempt to organize such are dealt with harshly (with punitive measures that include torture, she insisted).

Communism’s seemingly paradoxical opposition to organized labor, which resulted in the fall of a communist regime in the case of Poland’s Solidarity movement twenty or so years ago, highlights more than anything else that unions are not first and foremost about worker’s rights but, rather, about addressing an imbalance of power.

Let’s face it, when you work for someone, they have power over you. When many work for a few, the few have power over the many. When the many organize for the purposes of collective bargaining, for example, they are attempting to establish a balance of power; the business owner can fire one person without experiencing a business consequence—it’s harder to escape the consequences if you fire everyone (though owner’s are often willing to accept such consequences when they play the “lock out” card).

In other words, organizing a union can be a logical, defensive move on the part of individuals who have little power as individuals but, at times, significant power as a group.

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Two and a Half Thoughts on Charlie Sheen

I’ve recently become obsessed with Charlie Sheen.

This obsession—which is far from mine alone—must be understood against the backdrop of current events.

On the one hand, there is the spectacular political turmoil in the “Arab World,” whereby the successful regime change in Tunisia and Egypt has been followed by increasingly violent responses from the state in Algeria, Bahrain, Oman, and, of course, Libya.

On the other hand, here in the United States, we’re seeing exactly what Republican majorities and Republican executives are focused on: pressing their advantage to take on both the socio-economic programs of the Obama administration as well as organized labor (particularly in the form of public employee unions—the second to last bastion of unionism in the United States) and, apparently, women.

In other words, millions rising up against autocratic rulers in the face of mounting violence on the one hand, and “revolution from above” as the wealthy move to eviscerate the only real obstacles to their dominance here at home: unions and the democratic state apparatus.

So what does Charlie Sheen have to do with this and why, for example, would anyone compare him to Colonel Ghaddafi?

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The Myth of Freedom

The New York Times ran a story on Friday about the spotlight Glenn Beck had cast on an “obscure CUNY professor,” Frances Fox Piven, and how this had attracted some very hostile attention from Beck’s followers. One fine fellow had left this comment on Beck’s site, The Blaze, “Somebody tell Frances I have 5000 roundas ready and I’ll give My life to take Our freedom back.”

The thing that struck me about this quote wasn’t the threat of gun-related violence but the idea that we need to take our freedom back. As I told a friend the other night, I can’t relate to this sentiment at all. Specifically, I don’t feel any less “free” today than I did before Barack Obama became president. Indeed, my friend responded that he felt more free since Obama was elected.

I’m not sure if my perception of the Tea Party (or Tea Party-ish Republicans) is simply a caricature invented by the liberal media, but it seems like this notion of freedom is near and dear to them and that they see the Obama presidency as an assault thereupon. However, I’m hard-pressed to name a freedom that has been lost during the last two years (and the “individual mandate” in the healthcare bill doesn’t count since it hasn’t gone into effect yet – though, even then, it’s really just a tax issue for those who don’t have insurance. Of course, freedom from taxation is a freedom we have never truly enjoyed).

Now, I love freedom just as much, if not more, than the next guy, but I also believe that freedom is relative and that actual freedom is different from formal freedom. We are all formally free, for example, to own property here in the United States, but one’s ability to actually exercise that freedom is constrained by one’s available resources. Similarly, we are formally free to pursue whatever career we wish, but our ability to do so depends on education, physical or intellectual abilities, available resources (again), and so on.

In other words, while we have not lost any fundamental formal freedoms over the last two (or more) years, the economic downturn has definitely impinged on the ability of millions to actually exercise said freedoms. Having lost my own job two years ago, I can relate to that feeling. However, I don’t understand how assaulting an economics professor, let alone trying her for treason, would restore that dimension of freedom.

Having said that, I do think that lashing out would at least give someone the sense that they were reclaiming the most fundamental freedom that humans enjoy: the freedom to act. Nevertheless, this raises another question about freedom and one that few have the existential wherewithal to adequately face let alone answer: If we are parts of the physical universe, and every thought or action cannot be separated from its physical underpinnings (think: neurochemistry), isn’t possible that our sense of freedom is itself an illusion imposed by the physical system that enables us to sense anything at all? What if, for instance, the evolutionary advantage that has made human beings the dominant species (at least among vertebrates) is not that we can act freely, but that we can believe we act freely?

In other words, the freedom to act that the lone gunman seizes could be, and in most cases probably is, just the symptom of an underlying neuro-chemical or otherwise conditioned physical state and thus not free in any sense of the word other than when physicists speak of an object, subject to the gravitational pull of another object, being in “free fall.”

And that’s a freedom that, frankly, no one can take from you.

Playing It Safe

An old friend accused me of “playing it safe” on my blog. Apparently, writing about death metal, however aesthetically outlandish the music or my love of it may be, is of little consequence, big picture-wise.

Of course, I thought that my post on communism and change was kind of edgy—not to mention my frequent advocacy of atheism and/or nihilism—but apparently such musings neither touch nerves, shatter preconceived notions, nor speak truth to power.

Can it be true that there is nothing dangerous about this blog? Have I remained too scrupulously within the lines of accepted opinion, too conscientiously observed protocols of civility, too gently treated the thoughts and feelings of my contemporaries, even when I found them preposterous, stupid, or atrocious?

I suppose this is possible.

Will I henceforth change my approach?

This, too, is possible.

Am I playing it safe with this post?

Undoubtedly.

The Really Real, Totally Authentic Thing

2385429026_062f5691ef_mIf you don’t have time to blog then don’t. Ghost blogging is inauthentic & the antithesis of everything social. #dontbeafake cc @mitchjoelAvinash Kaushik

When I was in graduate school, there was a lot of talk about the “death of the author.” Such talk was driven primarily by French, post-structuralist thinkers like Barthes, Foucault, Derrida, Deleuze, and Lacan who had an intensely nuanced and complex notion of writing and authorship that tended to highlight the supra-personal in any putatively “personal” utterance or authorial gesture. Steeped in such thinking, I became very skeptical of attempts to say with certainty who the “who” is when we ask, “Who wrote this?”

Barthes et al. were responding to various French philosophical currents of the 20th century but especially, I believe, existentialism. Whereas existentialism had put the individual human being at the center of (an ultimately meaningless) existence, thus hoping to establish a new moral center following the death of God, the post-structuralists chose instead to show that the individual was not the center of anything but, rather, the effect of many things (language, culture, discourse, the unconscious, etc.).

The French were not the first or the only critics to suggest that the individual (sometimes called “the subject”) was epiphenomenal. Freud had certainly pointed in this direction when developing his psycho-analytic theories as had Nietzsche a decade or so before him, Marx a decade or so before that, and Hegel at the very outset of the 19th century. But even these gentlemen were not the first to insist on the essentially contingent nature of individual identity which, in one form or another, can be traced back to the teachings of Buddha and even the Vedic authors before him.

Which is all to say that when I read things like Mitch Joel’s recent blog post on “ghost blogging,” my philosophical buttons get pushed.

Conceding that there may be practical value to ghost blogging (“I get that people Ghost Blog and it works”), Mitch shows that his opposition to it is, more than anything else, a matter of faith. Like a Luther for the Twitterati, he writes, “I believe this one thought (and I will stand by it): corporate Blogs being presented as a personal space to share insights have a predisposed and inherent understanding that the person whose name is on it is the actual author.”

You see, Mitch is less concerned with the value of ghost blogging than he is with values or, as he puts it, “ideals” (“I do think that there are some commonly held ideals within Social Media”) which he also refers to as the “pillars of what makes something ‘social’.” These pillars being, “transparency, openness, honesty, human and real voices (not corporate mumbo jumbo) and a culture that embraces sharing between these real voices.”

In other words, Mitch is a moralist who even indulges in the classic rhetorical move of the moralist, the value-laden leading question: “Why is everyone who defends ghost blogging so afraid to state that ghost blogging’s first act is one of deceit and misdirection?”

The philosopher in me wishes merely to point out that expressions like “actual author,” “real voices,” “human,” “social” and so on are not unproblematic.

What, after all, is an author and how does an author, generally speaking, differ from an “actual” author? What makes a voice “real,” particularly when we are talking about written texts (blogs) where the notion of “voice” itself is metaphorical? What attributes belong to the category “human” and what happens when “humanness” is invoked as an ethical category? Since when is the “social” defined by “honesty, transparency, and openness” rather than by concepts like “convention” or “conflict”? Etc.

I’m not sure that Mitch Joel is interested in the history of philosophy, let alone the history of the “ideals” that he invokes. Indeed, I’m fairly certain that he would dismiss my argument—that, in essence, concepts like authorship, or authenticity for that matter, are over-determined, social constructs which in no way represent uncontested, universal values—as equivocation. I am, after all, a ghost blogger whose work goes undisclosed by my clients. Thus, in the eyes of Mitch Joel, Avinash Kaushik, and others, I’m an aider and abettor of unreconstructed frauds and deceivers.

In my “defense,” and in answer to Mitch’s inherently unanswerable question (shades of “How frequently do you beat your wife?”), I would say that, if I am afraid to state that my first act every morning is one of deceit and misdirection, it is because I fear saying something that I do not consider to be true. Rightly or wrongly, I actually believe that the people whose bloggings I facilitate are the “actual” authors of the posts that I produce. The ideas are theirs, the “voice” is theirs, the blog is theirs, etc.

That being said, on a “human” level I resent the jargon of authenticity which pervades social media. When someone says, in the imperative voice, “Don’t be a fake,” I bristle. Why? Because I find the division of human actions into “real” and “fake” itself dehumanizing. Where does the notion of “authenticity” come from anyway? It is a term of trade driven by the desire to differentiate the genuine from the counterfeit so that an item can be assigned a monetary value. “Authentically human” is just another way of saying “Genuine leather.”

When we demand that humans be “authentic,” or criticize them for being fake, it’s because we have reduced them to the status of commodities. In fact, I believe that the social media, rather than humanizing marketing, as Mitch Joel and others have long hoped, have in fact completed the total colonization of human thought and affect by market forces.

Given the absolute assimilation of our lives by the new media, down to the most trivial whims (“I just ate a donut covered in bacon!” “I hate Justin Bieber”), isn’t it possible that the only way to hang on to our humanity is through masks, personae, and “ghosts”?

Or, in the immortal words of Robert Plant, “When you fake it, baby, please, fake it right.”

Image Source: Nick Wheeler.

Underground Economies Understand the Power of Marketing

2778393050_0055e73791_mWhat got me thinking about this was a story about black tar heroin in the LA Times back in February. The sub-headline read, “Sugar cane farmers from a tiny Mexican county use savvy marketing and low prices to push black-tar heroin in the United States.”

The specifically savvy marketing in this case involved putting a premium on customer service (being willing to deliver even relatively small amounts), customer satisfaction (they called to check on quality), customer referral programs (discounts if you bring in new customers), etc.

Oddly enough, just prior to learning of this underground marketing success story I had written about the marketing techniques of the botnet masters. And then, soon thereafter, I heard an episode of OnPoint focused on Bernie Madoff and one of the guests, Frank Casey said, “We understood the ‘game’ of exclusivity and we understood that was his marketing concept.”

In other words, I’ve come to realize that no matter how much people malign marketing, they cannot deny its critical role in every kind of business success. The reality of the value marketing brings to any enterprise, far from being difficult to demonstrate, is in fact undeniable.

As proof of this contention, I submit the fact that “marketing” is a recognizable function in the dark allies and backrooms of underground economies, where many conventions of the above-ground economy – signage, agencies of record, HR- are eschewed in the name of fugitive efficiency.

Interestingly enough, and more as an aside, Frank Casey also points out that, in addition to his marketing concept, Madoff’s scheme relied on a sales (or at least a business development) function. As Casey puts it, “There was always somebody in the middle that was willing to make money feeding victims into the monster.”

Ouch!

Image Courtesy of indfusion.

Secret Teachings of the Botnet Masters, or “Have You Had Your Daily SQL Injection?”

2942203842_59f1e655b2_mDid you know? “[Infected] URLs have really and truly become the most dangerous force in the world of cybercrime.”

Well guess what? One method used for corrupting them is called “SQL Injection.”

I learned about SQL Injection while exploring the weird world of botnets: vast networks of “zombie” computers used to produce spam (“90 percent of all e-mail worldwide is now spam“) and steal information from people. Turns out computers are enlisted into these vast zombie armies via websites that have been infected with malware (sometimes called “badware“) using technique’s like SQL Injection.

(On the continued use of this rather mature hacking method, Matt Hines wrote, “Once again we’re seeing that when it comes to online malware and data theft, attackers seem to have little motivation to create altogether new breeds of assaults, as well-known practices such as SQL injection remain so effective.”)

I did not realize that there were people on Earth known as botnet masters (as in the phrase “the topologies used today by botnet masters“). Nor did I realize that there are competing botnet developer kits and that descriptions of them, such as this one from Damballa‘s Gunter Ollman, read surprisingly like rather typical techie on-line reviews:

Zeus is an interesting DIY malware construction kit. Over the years it has added to its versatility and developed in to an open platform for third-party tool integration – depending upon the type of fraud or cybercrime the botnet master is most interested in. Along the way, many malware developers have tweaked the Zeus kit and offer specialized (and competing) major versions of the DIY suite (for sale). As such, the “Zeus” kit has morphed and isn’t really even a single kit any more. You can find Zeus construction kits retailing between $400-$700 for the latest versions – dropping to “free” within a couple of months as pirated versions start circulating Torrent feeds.

I think I understand how the sales process works for these kits (which go for between $400-$700). What I don’t understand is how the marketing function works for them.

For example, is there a hard division between sales and marketing in these organizations? Do the kits have product managers? What kind of market research leads to the final decision to go with this or that set of features? Is there after-sale support or is that all community based? And so on.

Can anybody out there give me some answers (without, you know, assimilating me into a botnet)?

BTW: The botnet masters have found a novel business benefit for social media: they use it to avoid detection. Marketers take note.

Check Out the Levels

3389077463_acfc7489a0_mIn Ithaca, my friend Art once told me that he hated it when people spoke of “levels” as in, “We’re seeing a whole other level of play on the court today.” (I had just told him that, having finished my dissertation, I felt that I had “moved to another level.”)

Years later, I’m in New Zealand hanging with this other friend, Russel, and I say, “I’ve always got to remind myself that there are other levels. Like, I imagine I’m at the highest level, but then I realize there’s another level.”

“There’s always another level,” Russel said.

I believe that there is always another level if for no other reason than that such a belief can spur us on and inspire us to be better, do more – grow, change, thrive.

Nevertheless, I also hold fast to the faith that there is a level where there are no levels at all.

Incredible Image Courtesy of kern.justin.

Man against Nature, Nature against God

2381419316_d1b8241e05_m-1Conservative critic Ross Douthat recently took James Cameron and Hollywood to task for rampant pantheist sympathies writing that pantheism “represents a form of religion that even atheists can support.”

While I believe he is mistaken to equate, as he does, pantheism with “nature worship” – the latter being more akin to polytheism or animism and the former meaning literally that God is too be found in the totality of the All, not “just” nature – I do agree that those who seek solace in natural wonders tend to be fairly selective about those parts of the natural world that they find wonderful, failing, for example, to hear the voice of God in cancer’s fatal malignancy or see the face of God in the blue sky’s indifference to atrocities unfolding ‘neath its broad, azure beams.

Though I sense Douthat’s tacit support of the Christian side of the equation, I appreciate that, in his argument against pantheism, he actually grants atheism a kind of tragic nobility:

Religion exists, in part, precisely because humans aren’t at home amid these cruel rhythms. We stand half inside the natural world and half outside it. We’re beasts with self-consciousness, predators with ethics, mortal creatures who yearn for immortality.

This is an agonized position, and if there’s no escape upward — or no God to take on flesh and come among us, as the Christmas story has it — a deeply tragic one.

Personally, what fills me with awe is the age-old human struggle to wrest sense from the senseless and to fashion purpose in the raging forge of entropic impermanence. That these efforts have about them the air of inescapable doom does indeed make them tragic.

That they can also result in moments, even epochs, of beauty, wisdom, freedom, and love, is truly divine.

Image Courtesy of Mark Cummins.

Arthur the Talking Trash Can

Yesterday I was to meet with a fellow, Charles Hamad, so naturally I Googled him.

Among the treasures that Google served up was this article from 1974 describing Hamad’s work as a graduate student on a talking trash can named “Arthur.”

Here’s a clip from a spot the BBC did about this novel application of behavioral psychology to the problem of environmental pollution:

Enabling a trash can to talk in an effort to curb litter reminded me of the more recent work of BJ Fogg in the area of persuasive technology.

More importantly, it reminded me also that technology can be used for good, and not (just) evil.